Shipping policy

Effective Date: October 7, 2025
Last Updated: October 7, 2025

1. Shipping Area

We currently ship within Canada only. Unfortunately, we do not offer international shipping at this time.

2. Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• Standard Shipping: 3–9 business days

• Express Shipping (if available): 1–3 business days

Please note that delivery times are estimates and may vary depending on your location and carrier delays outside our control (such as weather or postal disruptions).

4. Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24 hours to become available after shipment.

5. Local Delivery or Pickup

If you offer this, add:

Local pickup/delivery may be available in [your city/region]. Details will be provided at checkout if applicable.

Otherwise, you can remove this section.

6. Missing or Damaged Packages

If your package arrives damaged or does not arrive within the estimated delivery time, please contact us at [your store email] with your order number. We will work with the carrier to resolve the issue promptly.

7. Returns or Exchanges

Please review our Return Policy for information on returns, exchanges, or refunds.